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MIA is an autonomous voice AI agent capable of holding natural conversations with customers

MIA – Autonomous Voice AI Agents That Operate Your Sales and Customer Calls

Autonomous artificial intelligence agents that answer calls, qualify leads, and automate sales and customer support operations 24/7 — without human intervention.

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Deployment in days · English & Spanish · Enterprise-grade security.

UNDERSTANDING MIA

THE PROBLEM

Missed calls are costing your business money.
 

  • 30–40% of inbound calls are missed outside business hours

  • Sales teams waste time on unqualified leads

  • Support teams are overloaded with repetitive calls

  • Scaling human call centers increases costs exponentially.


Every missed call is lost revenue. Every delayed response hurts conversion.

01

THE SOLUTION – WHAT IS MIA?

Meet MIA — Your Autonomous Voice AI Agent

MIA is an autonomous voice AI agent capable of holding natural conversations with customers, executing business workflows, and taking real actions such as qualifying opportunities, scheduling appointments, or transferring calls to human agents when needed.
 
"MIA doesn’t assist your team / MIA operates for your team".

02

WHAT MIA CAN DO

Call Handling:

  • Inbound & outbound calls 24/7

  • Natural, human-like voice conversations

  • Intelligent call routing and escalation


​Sales & Growth:

  • Automatic lead qualification & scoring

  • Appointment scheduling in real time

  • CRM updates and follow-ups


​​Operations & Control:

  • Call analytics and performance reports

  • Multilingual support (English & Spanish)

  • Secure, compliant, enterprise-grade operation​.

03

USE CASES

MIA adapts to multiple industries and scenarios:
 

  • Sales inbound and outbound.

  • Customer support and after-hours receptionist.

  • Real estate and insurance lead handling.

  • Healthcare appointment scheduling.

  • Collections, confirmations, and reminders.

  • Contact center automation.

04

TRADITIONAL SOLUTIONS VS MIA

Traditional Call Centers:

  1. High personnel costs.

  2. Limited working hours.

  3. Human-dependent.

  4. Slow scalability.

  5. Human errors.

 
MIA:

  1. Predictable costs.

  2. 24/7 operation.

  3. Autonomous AI.

  4. Instant scalability.

  5. Consistent execution.

05

SECURITY & COMPLIANCE
 

  • Secure cloud infrastructure.

  • Encrypted voice & data.

  • Role-based access control.

  • Enterprise-grade reliability.

06

POWERED BY SBI TECH GROUP
 

  • ​Over 18 years of experience in IT and AI.

  • Operations in the United States and LATAM.

  • Seamless integration with CRM, ERP, and business systems.

  • We specialize in Autonomous AI Agents, both:

    • Internal (IT & Helpdesk – ATERA)

    • External (Voice & Customer Operations – MIA)

 
We don’t sell software, We design AI-driven operations.

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See how MIA can transform your sales and customer operations in days — not months.
 
🔵 Book a Demo Now

Ready to stop missing calls and start scaling with AI?

Official Partner of ContactShip

Powered by ContactShip AI, trusted voice AI platform

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FAQS

Does MIA replace my team?

No, it augments and scales operations.

Can it transfer calls to humans?

Yes.

Can MIA be customized for my industry?

Yes, workflows are fully configurable.

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